Privacy Policy

Information We Collect

Personal Data You Provide

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Billing and payment information for reservation processing
• Reservation details including dates, site preferences, and number of guests
• RV specifications such as length, type, and hookup requirements
• Pet information if applicable to your reservation

Usage Data (Automatically Collected)

We may also collect information on how the Service is accessed and used. This Usage Data may include:

• Your computer's Internet Protocol (IP) address
• Browser type and browser version
• Pages of our Service that you visit and time spent on those pages
• Time and date of your visit
• Unique device identifiers and other diagnostic data

How We Use Your Information

Loveland RV Resort uses the collected data for the following purposes:

• To provide and maintain the Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer care and support
• To provide analysis or valuable information so that we can improve the Service
• To monitor the usage of the Service
• To detect, prevent, and address technical issues
• To process, confirm, and manage your campsite reservations
• To send promotional emails and special offers — only with your consent

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We also use beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Sharing & Disclosure of Your Information

We respect your privacy and do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: Third-party companies we employ to facilitate our Service — they have access to your data only to perform these tasks and are obligated not to disclose or use it for any other purpose
• Legal Requirements: When required by law, court order, or governmental authority
• Safety & Security: To protect and defend the rights or property of Loveland RV Resort, or to protect the personal safety of users or the public
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets

Analytics & Third-Party Services

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services.

You can opt out of having your activity available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing information about your visit activity.

Data Security

The security of your data is important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

• All payment information is encrypted using SSL/TLS technology during transmission
• Access to personal data is restricted to authorized personnel only
• We regularly review and update our security practices
• Our systems are protected by firewalls and intrusion detection software

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Reservation records are typically retained for up to 7 years for accounting and legal purposes.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information. We are committed to honoring these rights:

Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18.

If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Policy Updates

We may update our Privacy Policy from time to time. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email and/or a prominent notice on our Service prior to the change becoming effective
• Post a notice on our Website homepage for significant updates

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out. We take your privacy seriously and will respond promptly.